Frequently Asked Questions

  • In the state of the arizona, an athletic trainer is a state licensed healthcare professional.

    An individual in this position has been provided the education and experience to professionally intervene with:

    1. Evaluation and diagnosis of sports related injuries

    2. formulate and execute specific therapeutic rehabilitation and treatment for sports related injuries

    3. stabilize and manage acute emergency injuries and conditions

    4. educate and promote interventions for reducing injury risk and increase overall health and wellness standards

    Traditional work environments have been professional sports, collegiate sports, and high school athletics.

    However, the athletic trainer is a versatile healthcare professional that proves extremely valuable in a growing number of other settings:

    military

    industrial

    hospital and outpatient orthopedic

    performing arts

    + more

    learn more - https://www.nata.org/about/athletic-training | https://bocatc.org/wp-content/uploads/2024/01/SOPP-2024.pdf

  • No. Arizona allows direct access appointments with a healthcare provider, which means you can schedule an appointment without a physician referral. If we feel medical imaging or supplemental options would improve the direction of your care, we’ll work together to make it happen.

  • No. Southwest Performance accepts HSA/FSA plans, along with self-pay options. This allows us to provide longer, one-on-one appointments without the restrictions, rushed visits, or limited care that insurance often dictates.

    Many patients find they get better results with this model. We can also provide a receipt (superbill) if you’d like to submit to your insurance for possible reimbursement.

  • We pride ourselves in staying up to date with the current research regarding best practices and clinical guidelines regarding all services provided at Southwest Performance. Treatment plans are intentionally created with optimal healing and growth in mind.

  • plan for about 60 minutes per appointment, however the appointment will be guided by achieving treatment goals vs how much time has passed. An hour of treatment is an average of how long appointments typically take.

  • Wear comfortable, athletic-style clothing that allows access to the area being treated. Shorts and athletic tops are ideal.

  • Some treatments may feel intense at times, especially over irritated tissue. However, all treatment is performed within your tolerance. Most patients find that any short-term discomfort leads to noticeable relief afterward.

  • Yes. Focused shockwave therapy is supported by strong clinical research and is widely used in sports medicine and orthopedic care. It is non-invasive and does not involve medication or injections.

  • If you need to cancel, please be courteous and notify your clinician at least 24 hours before your appointment. We understand that unplanned life events can occur at any moment, all we ask is that you make an effort to communicate as timely as you can.

    If your inability to follow through with your appointment is unjustified (e.g. poor time management), you will be invoiced a $50 cancellation fee.

  • any and all bodies experiencing musculoskeletal deficits and dysfunctions, along with those seeking proactive guidance.

  • Yes. Many of our patients come in after dealing with musculoskeletal pain for months or years. Our goal is not just short-term relief, but helping you understand what’s driving your pain and how to manage it long-term.